"We", "our" or "us" means Close Brothers Group Plc and its subsidiaries, affiliates and their respective parent and subsidiary companies (“Close Brothers Group”). For the purposes of data protection law, we are a data controller in respect of your personal data. We collect and use your personal data as described below. We are responsible for ensuring that we use your personal data in compliance with data protection law.
If you have any questions about this notice, about how we process personal data or about your rights over your personal data, our Data Protection Officer can be contacted at firstname.lastname@example.org or DPO, Close Brothers, 10 Crown Place, London EC2A 4FT.
This notice only applies to personal data we receive from you or otherwise create in connection with your subscription to our email alert service via the www.closebrothers.com website at https://www.closebrothers.com/media/email-alerts. It is important that you take the time to read this notice so that you understand how we will use your personal data and your rights in relation to your personal data.
We will collect and use the following information about you:
Information you give us
Information we collect or generate about you
We process your personal data pursuant to the following legal bases:
You may cancel your subscription to e-mail alerts at any time by using the unsubcribe link within the email alerts that you receive from us, or by logging into your subscription account at: https://www.closebrothers.com/media/email-alerts using your registered e-mail address.
We may disclose your personal data within the Close Brothers Group and to third party service providers in the circumstances described below:
We will take steps to ensure that the personal data is accessed only by personnel that have a need to do so for the purposes described in this notice.
We may also share your personal data outside of the Close Brothers Group:
These third parties will be subject to confidentiality requirements and they will only use your personal data as described in this privacy notice.
We may also share your personal data outside of the Close Brothers Group to the extent required by law, for example if we are under a duty to disclose your personal data in order to comply with any legal obligation, and to establish, exercise or defend our legal rights.
The information you provide to us will be transferred to and stored on our secure servers in the European Economic Area (“EEA”). However, from time to time, your personal data may be transferred to, stored in, or accessed from a destination outside the EEA. It may also be processed by staff operating outside of the EEA who work for a company in the Close Brothers Group or for one of our suppliers.
Where we transfer your personal data outside the EEA, we will ensure that it is protected in a manner that is consistent with how your personal data will be protected by us in the EEA. This can be done in a number of ways, for instance:
In other circumstances the law may permit us to otherwise transfer your personal data outside the EEA. In all cases, however, we will ensure that any transfer of your personal data is compliant with data protection law.
You can obtain more details of the protection given to your personal data when it is transferred outside the EEA (including a copy of the standard data protection clauses which we have entered into with recipients of your personal data) by contacting us in accordance with the “Contact us” section below.
How long we hold your personal data for will vary. The retention period will be determined by various criteria including:
You have a number of rights in relation to the personal data that we hold about you. These rights include:
You can exercise your rights by contacting us using the details set out in the “Contact us” section below.
You can find out more information about your rights by contacting the data protection regulator, the Information Commissioner, or by searching their website at https://ico.org.uk/.
We keep this privacy notice under regular review. Any changes we make to this notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to this privacy notice.
Close Brothers Group Plc is a company registered in England and Wales. Our registered address is at 10 Crown Place, London, EC2A 4FT and our company registration number is 00520241.
Please contact us if you have any questions about this notice, our privacy notices or personal data that we may hold about you:
Write to us at: Data Protection, Close Brothers, 10 Crown Place, London EC2A 4FT.
By telephone: 0333 321 6100; or
By email: email@example.com