Protect yourself from fraudulent attacks

As a trusted partner and finance provider, we understand the importance of safeguarding against phishing and fraudulent digital attacks.

With our expertise and commitment, we have created a trusted list of tips and advice to equip you with the knowledge and tools necessary to protect yourself from email, mobile and online shopping scams.

Emails: Keep your inbox safe with these simple steps

Think before opening

If you do not recognise the sender of an email, you should always be cautious. Take a moment to double-check the subject line – does it look familiar or relevant to you?

Trust your instincts 

Sometimes an email may look suspicious. Look out for things like messy formatting, inconsistent text sizes or unusual images, and consider deleting emails like this without replying. Clicking on links or responding can signal to the sender that you are a potential target.

Online shopping: Stay secure while shopping online

Check before you buy

If you are shopping from a new online shop or seller, take the time to check what other buyers have said in online reviews. When in doubt, proceed with caution, this could be a sign that things are not always as they seem.

Double-check your sources

Be wary of emails or text messages which say they are from a familiar shop or brand and ask you to log into their site for the latest updates. Before entering any account information, you should double-check the link and comparing it with the website address you would usually use. Cybercriminals may create fake sites in an attempt to trick you into giving them access to your accounts.

Mobile apps: Secure your mobile experience

Review before installing 

Before you install anything on your computer or mobile phone, you should make sure to thoroughly check reviews and any other information on the security settings. If you are unable to find credible information, you will need to decide if installing the software is the best option for your security.

Guard your confidential information 

Even if social apps like Zoom or WhatsApp claim to provide end-to-end encryption, you should not share confidential information through these platforms. You may not know, but your device could be infected with a virus that risks your security and allows cybercriminals access to the information you share.